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Overline India respects and values your privacy. That’s why we have established this Privacy Policy (referred to as the “Privacy Policy” herein) – so that we can disclose what information we collect about you and how we use, store and disclose such information. We want to help you make an informed decision about whether or not to share your information with us.

Overline India reserves the right to revise, modify, add or remove provisions to this Privacy Policy at any time. In the event that we do so, we will notify you in accordance with the notice provisions of our Terms of Service. Take note of the ‘Last Updated’ date listed at the foot of this Privacy Policy. If we make changes to this Privacy Policy, we will update that date to notify you of the date of such changes. By continuing to use the Website after receiving notice of the updated Privacy Policy, you acknowledge that you have read and understand the revised Privacy Policy.

Capitalized terms in this Privacy Policy have the meaning given to such terms in our Terms of Service.

How does Overline India collect information from you?

Overline India collects information from you when you send it to Overline India directly by filling out forms on Overline India' Website (including any application you may make for products OR services), corresponding with Overline India by e-mail, writing to Overline India by post, or speaking to Overline India by telephone. Overline India also collect information from you when you browse the Website and use our products OR services, as set out in detail below. Some of the methods Overline India use to collect data are automated and will take effect automatically as you navigate the Website and/or use our products OR services.

What information does Overline India collect?

  1. Personal Information.

    Personal information means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person ("Personal Information").

    Overline India may collect the following Personal Information from you: name, address, telephone number, postal address, e-mail address, IP address, information about the type of browser you use, your operating system, the screen resolution of your browser, your ISP, which pages you view on the Website and the time and duration of your visits to the Website, and, if applicable, company name, postal address, telephone number, e-mail address, tax ID number as well as similar information concerning technical contacts, marketing contacts, and executive contacts within your company or organization.

    We do not store credit card details nor do we share customer details with any 3rd parties.

  2. Non-Personal Information.

    Overline India also collect data in a form that does not, on its own, permit direct association with any specific individual. Overline India may collect, use, transfer, and disclose non-personal information for any purpose.

  3. User Communications.

    If you communicate with us, we may collect information relating to that communication whether it takes the form of ticket submit form, email, fax, letter, forum posting, testimonials or any other form of communication between you and Overline India or Submitted by you to the Site (collectively, “User Communications”).

  4. Server Information.

    If you use one of our software products such as our products OR any other type of products & services, we may collect certain information concerning such software and concerning the server upon which the software operates. This information includes without limitation:(a) the licensed or unlicensed status of the software; (b) the source from which the license for the software was obtained (i.e., Overline India or a Overline India affiliate); or (c) information about the server upon which the software is installed including (i) the public IP address, (ii) the operating system and (iii) the use of any virtualization technologies on such server ((a) through (c) collectively, “Server Information”). Additionally, “Server Information” may also include (x) information collected by Overline India from time to time concerning which features of the software are most often used in order to improve and make adjustments to the software; and (y) information collected from you by Overline India in the event that you request support services including without limitation, IP addresses, usernames and passwords necessary to login to SSH, the root directory of the server upon which you installed the Overline India products and any affected accounts including email accounts, MySQL accounts and other accounts.

What information does Overline India collect if you're under the age of 13?

Overline India does not knowingly collect Personal Information about children under the age of 13. If Overline India becomes aware that it has inadvertently collected Personal Information about children under the age of 13, it will take steps to delete the information as soon as possible, except where Overline India is required by applicable law to keep it.

Where Overline India knows a child is above the age of 13, but considered a minor under applicable law, Overline India will obtain parental/guardian consent prior to using that child's Personal Information.

How does Overline India use and store the information it collects?

As a general matter, Overline India may use the Personal Information you disclose to Overline India to improve and provide the Website, the Services and Overline India' other products and services, and for the specific purpose that you gave Overline India your Personal Information. More specific details on how Overline India use your information follows below.

Overline India may use Personal Information to create and authenticate your account, to process transactions you request such as product OR any services purchases in order to perform any contract you have entered into with Overline India, to provide you with customer and support and to communicate with you about your account and Overline India' products and services.

The Personal Information you provide to Overline India allows Overline India to provide you with the newsletters and mailing lists that you have signed up for with Overline India. If you do not want to be on Overline India' mailing list, you can opt out at any time by changing your settings in your 'My Details' page within the client area.

Overline India may also use Personal Information to offer, market or advertise to you Overline India products and services. While such Overline India products and services may reference, incorporate or include third-party products and services, Overline India will not use your Personal Information to independently offer, market or advertise third-party products and services unless Overline India first obtain your consent to do so.

From time to time, Overline India may use your Personal Information to send important notices, such as important product updates and communications about purchases as well as changes to Overline India ' terms, conditions, and policies. Because this information is important for your interaction with Overline India you may not opt out of receiving these communications.

Overline India may also use your Personal Information for any other legal purpose stated in this Privacy Policy, and any other purpose for which you have given Overline India express consent.

Where you consent to Overline India doing so, Overline India may use your Personal Information to send you direct marketing communications. Should you ever choose to 'opt out' of receiving such communications Overline India may retain your Personal Information on file to ensure that Overline India do not continue to target you with communications of the type that you have asked Overline India to cease sending to you.

Overline India limits the use of Personal Information to the purposes identified in this Privacy Policy and for which you have provided explicit consent. In accordance with established policies and procedures, Overline India retains Personal Information only for as long as necessary to fulfil the stated purposes, unless it is required by law for a different period or Overline India has the consent of the individual.

In accordance with established policies and procedures, Overline India will periodically destroy or erase any Personal Information that is no longer needed.

Overline India may use User Communications in the same way as Overline India uses Personal Information. If you communicate with Overline India for a particular purpose, Overline India may use your User Communications for that purpose. For example, if you contact Overline India for support, Overline India may use your communications to provide support to you.

Overline India may use Server Information to provide you with support services and to maintain, evaluate, improve and provide Overline India products and services. Overline India may also use such information to investigate unlicensed (and therefore unauthorised) uses of Overline India' products/softwares.

Where is your Personal Information stored?

WE ARE AN INDIAN COMPANY AND YOUR DATA WILL NOT NECESSARILY BE HELD IN THE EU. YOUR DATA MAY BE TRANSFERRED TO DATACENTER (WHRE is Overline India IS HOSTED), THIS CAN BE MOVED IN ANY OF COUNTRY AND BY ACCEPTING OUR TERMS OF SERVICE AND/OR A EULA, YOU ARE EXPLICITLY CONSENTING TO THIS TRANSFER AND STORAGE TAKING PLACE. WE WILL TAKE ALL STEPS REASONABLY NECESSARY TO ENSURE THAT YOUR PERSONAL INFORMATION IS TREATED SECURELY AND IN ACCORDANCE WITH THIS PRIVACY POLICY.

How does Overline India disclose the information it collects?

Except as disclosed in this Privacy Policy, Overline India does not share your Personal Information with unaffiliated third parties other than is set out in this Privacy Policy. Overline India will never disclose your Personal Information to an unaffiliated third party for the purposes of email or other marketing unless we first obtain your consent to do so.

Overline India cannot be responsible for protecting your information if you share such information in publicly available sections of the Site such as the user forums or testimonials section. You should use your own judgment in disclosing this information on the Site.

In the event that Overline India is purchased by another company, merges with another company or has a substantial portion of its assets purchased by another company, Overline India may share your information with that company. In such an event, we will notify you in accordance with the notice provisions of the Terms of Use.

Overline India may share your information with third parties as permitted or required by Applicable Law, by a court order or by another judicial or governmental request. We may also disclose your information if we determine that such disclosure us necessary to protect Overline India’s rights and remedies or is necessary for national security, law enforcement, or other issues of public importance. Such disclosures could take place in the context of an investigation or to prevent or take action against illegal activity, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Overline India’s Terms of Service, applicable EULAs or other Overline India agreements, or as otherwise required by Applicable Law.

Overline India may disclose your information to affiliated third parties that assist us in providing maintaining, evaluating, improving and providing the Site, the Services and any other Overline India products and services. Overline India may disclose your information to affiliated third parties for the purposes of offering, marketing or advertising Overline India products and services to you (such Overline India products and services may reference, incorporate or include third-party products and services). In such an event, Overline India will take reasonable measures to prevent such affiliated third parties from using your information for other purposes.

Does Overline India use cookies and web beacons?

Yes, Overline India uses cookies to distinguish you from other users of the Website and to improve your overall experience. When you use the Website, certain information may be stored locally on your device using 'cookies' or similar technologies such as objects stored in the device's local storage. A cookie is a small text file used to store limited information about the user of the device. They help Overline India to identify how Overline India' users use the Website, and so that Overline India can continue to develop and improve it.

Cookies do this by storing information about your preferences on your device, including the device model, manufacturer, screen resolution, device capabilities, service provider, country and city location data. Overline India uses the following types of cookies:

  • Strictly necessary: These cookies enable Overline India' Website to function correctly and deliver the services and products you have requested.
  • Performance & Functionality: These cookies are used to enhance the performance and functionality of Overline India' Website but are non-essential to their use (for example, Overline India uses cookies to remember your preferences on the Website). However, without these cookies, certain functionality may become unavailable.
  • Analytical: These cookies collect information that is used either in aggregate form to help Overline India understand how the Website is being used or to help Overline India customize the Website for you. In particular Overline India use the Google analytics cookies. For more information about Google's privacy policy, please visit http://www.google.com/intl/en/policies/. If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers http://tools.google.com/dlpage/gaoptout.

By using the Service, you accept the use of cookies in accordance with this Privacy Policy.

Your cookie choices

You have the right to choose whether to accept or refuse cookies and similar technologies. You can exercise this choice by not accepting the Terms of Service and this Privacy Policy, however, please note that if you choose to do so, you will not be able to use the Service.

For more information about what cookies are and your rights to control cookies, please visit the third party educational resource www.allaboutcookies.org.

Web beacons

Overline India does not use web beacons.

How does Overline India protect Personal Information and other information about you?

Overline India takes reasonable steps to protect the information we collect about you. Additionally, we may supply you with tools to evaluate the strength of the password you select for the Site. No security measures are foolproof, and Overline India cannot guarantee the security of your information other than to take reasonable steps to protect it. In the event that Overline India becomes aware of a security breach, unauthorized disclosure or inadvertent disclosure concerning your information, you agree that Overline India may notify you of such an event using the notice provisions of the Terms of Use.

You are responsible for maintaining your account’s security (as more specifically explained in the Terms of Use).

Information and access to your Personal Information

Based on what you have told Overline India, Overline India try to ensure that your contact information and preferences are accurate, complete, and up to date. You have the right to request access to and rectification or erasure of Personal Information or restriction of processing concerning your Personal Information or to object to processing as well as the right to data portability. Overline India will comply with erasure requests as long as Overline India is not required to retain the Personal Information by law and does not need to retain it for its legitimate business purposes. Overline India may decline to process requests that are frivolous/vexatious, jeopardise the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by emailing admin.dpt[at]thememetro.com.

Your Rights

As a Data Subject you have a number of rights in relation to your Personal Information. These include your rights:

  • To ask Overline India to confirm what (if any) Personal Information Overline India hold relating to you and how that data is processed and used by Overline India (often referred to as a 'Subject Access Request');
  • To have Overline India rectify Personal Information which Overline India hold about you that is inaccurate;
  • To have Overline India erase Personal Information which relates to you if it is no longer necessary for Overline India to continue to process it, or if Overline India have no lawful basis to store, process or retain it (though Overline India do have rights to refuse these requests in certain situations);
  • To object to Overline India processing your Personal Information;
  • To be informed about the existence of any automated decision making and profiling of your Personal Information, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you;
  • To have Overline India provide you with a copy of your Personal Information for transfer to an alternative provider of similar services.

Should you ever wish to exercise one or more of these rights you should contact Overline India at admin.dpt[at]thememetro.com.

Third party websites

Overline India' Website may, from time to time, contain links to and from the websites of Overline India' partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Overline India do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Information to these websites.

What if you have questions, comments or complaints about this Privacy Policy?

Please feel free to direct any questions, comments or complaints regarding this Privacy Policy using the contact information listed in the Notices section of the Overline India Terms of Use. It is Overline India’s policy to investigate and attempt to resolve all formal written complaints we receive concerning this Privacy policy. Overline India will cooperate with appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Overline India and an individual.

With effect from 25 May 2018, the General Data Protection Regulation (GDPR) enters force. Your rights under that new regulation are explained at https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/. Details of how you can exercise those rights are set out in 'Your Rights'. Overline India have largely factored GDPR into this Privacy Policy but if you think Overline India has failed to do so in any way, please notify Overline India at admin.dpt[at]thememetro.com.